Templates

Templates are the predefined e-mails and landing pages for measuring user responses. Each template is composed of sample e-mail content and landing page. You cannot edit predefined templates, but you can create copies of them and edit the copied version.

You can clone each template by clicking the clone icon right after each template name. The cloning process creates the same templates with a different name. All cloned versions are listed at the bottom of the list. You can edit copied versions by clicking the pencil button of newly created templates.

On the template editor tool, you can change the content of the template e-mails and landing pages. If you wish to edit the source code of templates, click the "Source" button on the editor window.

If you want to add an image to your template you need to edit the source and give a path to your image file. You can not upload image files.

When editing source, do not delete or change variables like #{..}. These variables are dynamically updated to the actual values at run-time.

Variable Description

#{landing_url} Landing page url.

#{training_url} Training page url.

#{recipient_name} Name of recipient.

#{recipient_email} Email of recipient.

#{sender_name} Name of sender.

#{sender_email} Email of sender

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